Eligibility
Qualifying Conditions Explained: What Physicians Look For
Chronic pain, PTSD, anxiety, neuropathy and more — here is how qualifying conditions are evaluated and what documentation helps your visit.
Patient blog
Plain-language guides on getting evaluated online: what to expect, what qualifies, what to bring, and how renewals work.
11 articles — page 2 of 2
Appointments
What to Expect During Your Telemedicine Appointment
From the secure video visit to the physician assessment, here is exactly what happens during a telemedicine evaluation.
Appointments
Same-Day Telehealth Appointments: What to Expect
Same-day slots run from 9 AM to 9 PM Eastern. Here is how to grab one and prepare so your visit is quick and complete.
Renewals
Renewals: What to Know Before Your Certification Expires
Renewal terms differ by state. Here is when to start, what the visit looks like, and how we remind you before you lapse.
Getting started
Preparing Your Documents Before an Online Evaluation
ID photos, proof of residency, and a handful of state-specific details — get these ready and your application takes minutes.